Threw away PowerPoint and taught supervisors to do their own training

An important part of risk management is making sure people know what to do – there are plenty of examples of prosecutions of organisations that thought it was obvious to put the hand brake on, not to work at height on your own, or not to climb on fragile roofs.  Where organisations can’t demonstrate that they provide regular training and instruction, they are often convicted.  But you don’t need a Chartered Health and Safety Professional to come in once and year and remind people of straight forward controls.  So, given a list of topics that a facilities team needed regular training on, I worked with the staff for several weeks, taking photographs of the work they do, the tools they use and the places they work.  I compiled these into short picture-based training sessions.  I wrote a script for the supervisor, based on asking questions to the other staff rather than telling them what to do, and then trained them to deliver the talks to their teams.  The content is delivered using a paper-based easel, so people can be instructed anywhere, any time.

Outcome: Supervisors have become more confident in delivering short training sessions to remind staff of basic safety controls – and the organisation can demonstrate they have met their duty to instruct, inform and train.

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